It is important to us that you are completely satisfied with your purchase.

If for any reason you do not absolutely love the item you ordered, we gladly offer returns and Free exchanges service. Please do not cut the lace, make sure the wig is unaltered, unworn, unwashed, undamaged and in original packaging within 14 days of purchase of receiving the hair if purchased online.

In the rare event that our product has a fault, we will gladly fix the product or provide an exchange if reported and returned to us within 14 days.